Operations Assistant

Location: Fully remote (international candidates welcome; core hours UK working day for operational oversight)

Company Context: National UK real estate asset management firm overseeing commercial and residential portfolios remotely.

Key Responsibilities:

•  Oversee daily operations across the property portfolio, including leasing, maintenance coordination, tenant relations, and supplier management—all handled virtually.

•  Implement process improvements, standard operating procedures, and technology to enhance efficiency in a distributed environment.

•  Manage remote teams (property managers, facilities coordinators) and ensure compliance with UK regulations (e.g., EPCs, health & safety).

•  Monitor portfolio performance metrics, resolve escalations, and support ESG/sustainability initiatives.

•  Collaborate with finance, sales, and development to align operations with business goals.

Requirements:

•  8+ years in operations or property/asset management, ideally in UK real estate.

•  Experience leading remote teams and driving operational excellence.

•  Knowledge of UK property operations, compliance, and tools like Yardi, MRI, or similar.

•  Strong problem-solving, communication, and leadership in virtual settings.